Our Vision

Our Philosophy
To be a truly memorable hotel

Our Aim

Putting everything
into that one lasting moment

It's love for the work that builds a hotel people love.

First of all, we love our work and cherish every moment we spend with our guests.
We deliver service that remains in our hearts as well.

Enjoying our interactions with guests, we will improve as professionals.

Our pleasure in the pride of being hoteliers gives rise to independence of action.
Providing service that extends to even the most minor matters, we improve ourselves.

To serve society, we will take that extra step.

Our actions will be of benefit, and bring good to the world.
Bearing this in mind, we will do everything we can.

Action Principles

  • Enjoyment

    Do you enjoy your work?

  • Thoughts

    Are you thinking about how your guests feel?

  • Making Effort

    Have you made every effort before you say 'no'?

  • Taking Action

    Do you act of your own volition?

  • Checks

    Do you regularly check the basics elements of your service?

  • Unity

    "Do you trust your teammates?
    Do you work together?
    Is there enough communication?"