Travel Assistance

As an official booking platform for restaurants, we provide reliable and secure booking services for those wishing to book at famous restaurants, book/communicate in their native language, or ensure a confirmed reservation. We can assist you with booking restaurants before your trip, making advance payments, or making inquiries, supporting multiple languages from around the world to ensure a smooth experience.

• Please make a reservation at least one week in advance of your desired date

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Have you ever been on vacation in Japan and every popular restaurant you visited was full? TakeMe can help you make restaurant reservations even if you don’t speak Japanese with multilingual assistance and advance payment options. Enjoy experiencing Japan's unique culinary culture at top-tier Japanese restaurants and renowned popular eateries.

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Luggage Delivery Service between Mitsui Garden Hotel Kyoto Station and Mitsui Garden Hotel brand hotels within Kyoto. Leave your luggage at the baggage counter at Mitsui Garden Hotel Kyoto Station, and your luggage will be delivered to your hotel while you enjoy sightseeing hands-free! You can also get your luggage delivered from your hotel to Mitsui Garden Hotel Kyoto Station after check-out. Guests using the baggage service can enjoy free access to the lounge at the Mitsui Garden Hotel Kyoto Station, perfect for organizing your belongings or planning your trip.

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We offer safe and reliable same-day luggage delivery by Shinkansen bullet train between eligible hotels in major cities. We offer the Westbound Same-Day Delivery Plan, which delivers luggage from eligible hotels in Tokyo to those in Kyoto and Osaka, and the Eastbound Same-Day Delivery Plan, which delivers from eligible hotels in Kyoto and Osaka to those in Tokyo. By utilizing the environmentally friendly Shinkansen bullet train, let us support your hands-free sightseeing experience in a sustainable way.

＜Eligible Hotels＞Tokyo：Hotel The Celestine Ginza，Hotel The Celestine Tokyo Shiba，Millennium Mitsui Garden Hotel Tokyo，Mitsui Garden Hotel Nihonbashi PREMIER，Mitsui Garden Hotel Toyosu PREMIER／Kyoto，Osaka：Mitsui Garden Hotel Kyoto Sanjo PREMIER，Mitsui Garden Hotel Kyoto Shinmachi Bettei，Mitsui Garden Hotel Kyoto Shijo，Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji，Mitsui Garden Hotel Osaka PREMIER

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Same-day luggage delivery between eligible hotels and major airports. After applying in advance, simply drop off your luggage at the airport or hotel by the designated time. You can enjoy sightseeing without worrying about transporting or storing large luggage.

Eligible Hotels: 23 hotels (Tokyo, Kyoto, Osaka, Sapporo)

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Easy door-to-door transfer between the airport and hotel! Private use is also available. This is a shuttle service that allows you to travel comfortably between the airport and your hotel with a spacious airport shuttle for up to 9 passengers. Private use is also available. Additionally, for the hotels listed below, a scheduled shuttle service operates between the hotel and the airport, allowing you to choose the service that best suits your travel style.

＜Eligible Hotels for Scheduled Services＞Mitsui Garden Hotel Ginza-gochome、Mitsui Garden Hotel Ginza PREMIER，Millennium Mitsui Garden Hotel Tokyo，Hotel The Celestine Ginza

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• Starts from 4/7

To make your stay with children comfortable and secure, we offer free rental services for items such as bed guards and diaper pails. In addition, there are a full range of in-house facilities such as nursing rooms and coin-operated laundry machines. We are here to make your family travel easier and more enjoyable.

• Services and rental equipment vary by hotel. Please contact each hotel for details.
• Please contact us in advance for availability as the number is limited.

A stroller rental service at the Mitsui Garden Hotel PRANA Tokyo Bay. Simply present your reservation screen to the front desk on the day of your stay to use your stroller immediately. You can take it anywhere you like for up to 7 days, so feel free to enjoy outings with your child wherever you go.

＜Eligible Hotels＞ Mitsui Garden Hotel PRANA Tokyo Bay

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SIM cards are available for purchase at the front desk of each hotel, so you can buy one as soon as you arrive. No cumbersome procedures or screening is required. Simply insert it into your device and configure the necessary settings for a smooth connection to the Internet.

＜Fee＞ ¥4,000 for 8 days (30 GB) / ¥5,000 for 16 days (30 GB)

＜Eligible Hotels＞Millennium Mitsui Garden Hotel Tokyo，Mitsui Garden Hotel Osaka PREMIER，Mitsui Garden Hotel Yokohama Minatomirai PREMIER，Mitsui Garden Hotel Ueno，Mitsui Garden Hotel Kyoto Shinmachi Bettei，Mitsui Garden Hotel Kyoto Station，Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji，Mitsui Garden Hotel Hiroshima，Mitsui Garden Hotel Fukuoka Gion，Mitsui Garden Hotel Kumamoto

（Provider：BENEFIT JAPAN CO.,LTD）